- All stocks are located in Sydney, Australia.
- FREE SHIPPING applies to metro and major regional areas including Sydney, Melbourne, Canberra, Adelaide and Brisbane.
- Twinkle Glory offers FREE SHIPPING for any orders over $99 and a flat rate of $15 for orders under $99.
- Deliveries to WA, TAS, NT or Rural areas will be charged an additional fee of $45 per order (under 18kg); $55 per order (19-24kg); $80 per order (25kg or above)
- Customers in NEW ZEALAND will be charged $35 per order (below 8kg); $45 per order (over 8kg), and the estimated delivery time is 5-12 business days (subject to external variability).
- PO Box is not accepted as a shipping address.
- The cheapest shipping method is automatically selected upon checkout.
- We aim to dispatch orders within 1-2 business days of receiving confirmation of our customer’s orders and will notify our customers of any delays on our end.
- We do not have control over the postal system and will dispatch upon confirmation within 1-2 business days. You will receive a confirmation email and a tracking reference number so you can follow your parcel’s journey where possible.
- If a parcel cannot be delivered due to the customer's or other external errors, or is not collected within the collection timeframe and therefore returned to sender (RTS). Twinkle Glory will contact the customer with options for re-shipment.
NOTE: Our shipping partners are currently facing an unprecedented influx of parcels therefore, delays in their delivery and customer services are expected. There are still delivery delays to all international destinations because, airline capacity and in-country delivery impacts as a result of COVID-19 restrictions.
Internal Delivery System
- Some orders within Sydney and Melbourne CBD may be eligible for delivery via our internal delivery system.
- Eligibility of orders will solely be decided by Twinkle Glory.
- No tracking number will be provided, however, an email or text (in the case an email is not provided) will be sent once we receive an ETA of your parcel.
- Customers will be notified of any delays.
- Drivers will try to contact customers upon arrival.
- Introducing our new Click and Collect option!
- Collect your order without any shipping fee at our new physical store located at: Chatswood Interchange, Shop 28/436 Victoria Ave, Chatswood NSW 2067
- For more information please visit our Click and Collect Policy.
Updated as of: 10th of November 2021,