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Free Shipping On Order Over $99 * Conditions Apply Free Shipping On Order Over $99 * Conditions Apply

Shipping Policy

SHIPPING POLICY

  • All stocks are located in Sydney, Australia.
  • FREE SHIPPING applies to metro and major regional areas including Sydney, Melbourne, Canberra, Adelaide and Brisbane.
  • Twinkle Glory offers FREE SHIPPING for any orders over $99 and a flat rate of $15 for orders under $99.
  • Deliveries to WA, TAS, NT or Rural areas will be charged an additional fee of $45 per order (under 18kg); $55 per order (19-24kg); $80 per order (25kg or above
  • Customers in NEW ZEALAND will be charged $35 per order (below 8kg);  $45 per order (over 8kg), and the estimated delivery time is 5-12 business days (subject to external variability).
  • PO Box is not accepted as a shipping address.
  • The cheapest shipping method is automatically selected upon checkout.
  • We aim to dispatch orders within 1-2 business days of receiving confirmation of our customer’s orders and will notify our customers of any delays on our end.
  • We do not have control over the postal system and will dispatch upon confirmation within 1-2 business days. You will receive a confirmation email and a tracking reference number so you can follow your parcel’s journey.
  • If a parcel cannot be delivered due to the customer's error, or is not collected within the AUSPost timeframe and therefore returned to sender (RTS), Twinkle Glory will contact the customer with options for re-shipment.

NOTE: There are still delivery delays to all international destinations because, due to airline capacity and in-country delivery impacts as a result of COVID-19 restrictions. Please use the provided tracking ID to locate your parcel- anywhere and anytime!

Updated as of: 13/07/2021